Designspareparts

Dear Robert,

I’m sorry to hear about the delay with your order. I’ve checked the track & trace information, and it seems the delay is due to several factors: limited transport capacity to Australia, unfortunate weather conditions, and now delays at Australian Customs.

I understand how frustrating this must be, and I truly appreciate your patience as your parcel makes its way to you. If there’s anything further I can do to assist, please don’t hesitate to let me know.


Best regards,

Dennis