
Neofollics Hair Technology
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Oleksandr Tierokhin
Игра не запустилась
Reply from Neofollics Hair TechnologyDear,
Thank you for leaving your review. We truly value your feedback and take it seriously. That’s why we’d love to learn more about your experience so we can better assist you.
Please feel free to contact us at customerservice@neofollics.com. We’d like to understand how we can improve and ensure your next purchase is a 5-star experience.
Your satisfaction is very important to us.
Kind regards,
The Neofollics Team -
Maurice Gutjahr
Excellent service! Really fast client service
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How do you rate Neofollics Hair Technology?
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Grahame Wylie
It fells that i
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Alexander
The shampoo has had a negative effect, so I had to stop using it. I noticed that my hair started falling out faster, and it also made my hair too dry, which forced me to switch to a shampoo brand I have been using for a long time, and never had such downsides.
Reply from Neofollics Hair TechnologyDear Alexander,
Thank you very much for your review. We’re truly sorry to hear that the Hair Growth Stimulating Shampoo didn’t meet your expectations. We completely understand how discouraging it can be to notice increased hair loss or dryness, especially when you’re trying to improve the health of your hair.
In some cases, a temporary increase in hair shedding can occur when starting a new intensive hair care routine. This is known as the “shedding phase” and often means that older hairs are making way for newer, stronger ones. However, we understand that this process can be worrying, and it doesn’t happen for everyone.
Please know that everyone’s hair and scalp react differently, and it might be that your scalp needs a gentler formula or a more gradual transition. We'd love to learn more about your experience and current routine, so we can guide you toward a solution that suits your needs better.
Feel free to contact us at customerservice@neofollics.com; we’re happy to support you further and help find the right approach for your hair.
Best regards,
Neofollics Hair Technology -
Anna Zammit
Great product covers the greys and leaves hair soft!! company very professional I got my daughter that lives in The Netherlands to purchase this item too and will be promoting it to my friends here!!
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Tamara Issa
Ich finde die Tabletten gut habe keinerlei Nebenwirkungen. Aber leider ist mir nicht aufgefallen, dass ich weniger graue Haare habe. Die Haare glänzen und sehen gesünder aus aber weniger „grau“ kann ich nicht feststellen. Ich nutze die Tabletten ungefähr seit knapp 3 Monaten. Ich werde die Tabletten weiterhin bestellen, da sie auch gute Vitamine und Mineralstoffe enthalten, aber es ist ein langer Prozess und man muss die Tabletten lange nehmen um vielleicht einen Unterschied zu bemerken.
Reply from Neofollics Hair TechnologyDear Tamara,
Thank you very much for sharing your experience with our Anti Grey Tablets. We’re happy to hear that you haven’t experienced any side effects and that your hair looks healthier and shinier; that’s already a great start!
We understand your desire to see a more noticeable reduction in grey hairs. As you rightly mentioned, it’s a long process: hair repigmentation depends on many factors, such as the degree of greying, how long the grey hairs have been present, and the natural speed of your hair growth. In most cases, visible results may take more than 3 months to appear.
In addition to the tablets, we also offer other products in the Anti Grey line, such as the Serum and Shampoo, which can help accelerate the repigmentation process and enhance results. If you’d like more information or a personalised recommendation, feel free to contact us at customerservice@neofollics.com. We’ll be happy to help you find the best routine for your needs.
Kind regards,
Neofollics Hair Technology -
Farid Bahadori
Gute Qualität
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Jamie Casey
Good product, only downside is the shipping speed with customs
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Peter Johnson
Product is not at all living up to its promises. Useless still after >15 times
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Ejime Odagwe
Quick delivery
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João Matos
Ótimos produtos!
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Dieter
Ik had last van zeer droge hoofdhuid en dit steeds kort na het wassen van mijn haar met of zonder shampoo. Na de eerste keer de Scalp Treatment Shampoo te gebruiken in combinatie met de Scalp Therapy Nourishing Mask was de droge huid al verdwenen.
Ik gebruik het product nu al 6 weken en dit 2 maal per week. De droge huid is nog niet teruggekomen. Mensen met gelijkaardige problemen raad ik aan het product een kans te geven. Mij heeft het na jarenlange hoofdhuidproblemen goed geholpen. -
Raed Almandeel
Meine Bestellung wurde schnell geliefert und die Produkte sind ausgezeichnet
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SMA
Quick service. I am waiting for the effect!
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Luka Mlakar
When I make the order it says always 6-8 days, but then it always takes 3-4 weeks. It’s so annoying because it takes such a long time to receive the products.
Reply from Neofollics Hair TechnologyDear Luka,
Thank you for taking the time to leave a review and for your trust in Neofollics. We understand that waiting longer than expected for your order can be frustrating.
Regarding shipments to Slovenia, the delivery time is 6-8 business days, which are counted Monday through Friday, excluding weekends and holidays. According to our records, your order was delivered within this timeframe.
If you ever experience any delays beyond this period or have any other questions about your order, please don’t hesitate to contact us. We’re here to help and want to ensure you have the best experience possible.
Met vriendelijke groet,
The Neofollics Team -
Rashad ALSHEHATHA
Schlecht behandelt und kommt Flasche ohne Kamm
Reply from Neofollics Hair TechnologyDear Rashad,
Thank you very much for your review and for sharing your experience with us. We greatly value your feedback and always strive to provide our customers with the best possible service and experience.
As we previously explained through customer service, the brush was not included in your order because it was not added to the shopping cart, so the system processed only the items you selected.
We are very sorry to hear that your order arrived damaged, as this is not the experience we want for you. To assist you and find a solution as soon as possible, we would appreciate it if you could send us photos of the condition in which you received the package. This will allow our team to investigate what might have happened during shipping, since the products leave our warehouse in perfect condition.
Please send the images to customerservice@neofollics.com. We are at your disposal to resolve this situation and ensure your satisfaction.
Sincerely,
Neofollics Hair Technology -
Farsona Ogorek
I’ve been using the products for one month and the treatment is almost finished. I’ve already ordered a new one to continue. I’m 34 years old and it feels like I’ve tried every product on the market, but unfortunately, nothing has helped so far. This is kind of my last hope, I’m really hoping to see some results over the next few months. The serum is easy to apply and has a pleasant texture. So far, I haven’t experienced any side effects or irritation. It’s too early to judge its full effectiveness, I’m committed to sticking with it, as I know hair treatments often require patience.
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Ana-Mariana Biro
folosesc de o luna tratamentul Serul balsam si cade mult mai putin par voi continua sa folosesc
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simon , chi keung chiu
仍然繼續試用中,看來有幫助 -
Annomous
Fantastic product at a good price.