The Hair Growth Specialist

Good customer service, easy-to-handle Website and punctual delivery!

Bien reçu mais il y a eu un problème dans ma livraison apparemment.. j'ai reçu les articles 2 semaines après ma commande.

Gracias

I bought a Theradome Pro laser helmet that stopped working after first use. I've been trying to contact Hair Growth Specialist so that I have my product replaced, but they just ignore my messages.

excellent service, rapide, bonne qualité de produits

I ordered the LH80 Pro (1000€), but received the EVO LH40 (500€) instead. Customer service doesn't respond to calls or emails. The return process is cumbersome, and there's been no compensation for the inconvenience. Disappointing and not recommended.
Awful experience.

Customer support is NON-EXISTENT.

Their main contact email contact@hgspecialist.com is no longer in use.

Forms on their web page doesnt work.

The order is still not sent 😵‍💫

I have placed an order last month and I have never received it. 100 euros disappeared, and then I am trying to contact them by email and calling them no one is answering, a nightmare.

Great range of products and prices. Postage to England was super fast (within 5 days) and no hitches with customs due to the order being below the tax threshold. Have only started using products recently so can't comment on their effectiveness but I am very happy with the service and will use HGSpecialist again, Thanks.

I recently ordered the Theradome EVO LH40 and paid using Klarna. This was my first purchase from this online store. Living in Finland, I received the delivery in just over a week. I contacted Customer Service twice via email and received a response within two working days. Overall, I'm happy with this online store.

👍 the best

Surprised and pleased with quick delivery

Despues de un intento de entrega, me enviaron directamente el pedido a una oficina de Correos a la cual me es imposible acercarme en su horario de atención. Ya que no se me notificó de la entrega del pedido en una fecha concreta (o al menos, aproximada me valdría)deberían dar la opción de poder escoger entre un punto o dos de entrega.

J ai passer commande le 13 nous somme le 24 je n ai toujours pas ma
Commande j envoi des mails on ne me
Répond pas je ne comprend pas comment est géré ce site j aimerais des réponses !

Hello! I placed an order with you (EN35726) on November 2nd, and I still haven’t received it. I would like to know what is going on!!!
Thank you!

Carla Lopes

Very fast delivery!

I have not received it yet - held up in customs!

Excellent service and thrilled with the shampoo

Je n'ai pas reçu le produit commendé. La solution proposée par le magasin était trop compliquée. J'ai des produits dont je n'ai pas besoin. Je n'ai jamais eu une expérience semblable.